Jessica Fan

Receiving coaching from Lisa has been immensely helpful to my professional career. I have grown both emotionally and spiritually over the past year working with her. She has helped me become more self-aware and skilled in successfully navigating different work contexts and team dynamics. Lisa’s deep understanding of different identities (personality, cultural, conflict style, etc) meant that she was able to understand my unique experiences and challenges and help me develop pragmatic strategies to be successful in my role. I highly recommend Lisa’s coaching.


–Jessica Fan, Systems change Consultant, REOS Partners


Director, Engineering Consulting Firm

Mike helped me to change from having the mindset of an individual technical consultant to that of an impactful leader.  Our sessions were invaluable to my development.  He gave me all the tools to become a successful leader.

–Director, Engineering Consulting Firm


Angela Brown

creativechange.biz was instrumental in piloting our organization through a sea of massive change which involved staff at all levels.  Lisa and Mike helped us understand the impact of change, and the emotional and physical feelings that accompany change.  creativechange.biz helped our group view organizational change as positive, instead of a personal affront against individuals.  Although the change was still hard, the training and support we received helped to ease much of the stress.

– Angela Brown, Director of Auxiliary Resources, Michigan State University


Brianne K. Rowell

Mike was instrumental in resolving a most challenging personnel issue. Thanks to his expertise, our employee has overcome a difficult situation and continues to make improvements. A significant difference; a fabulous investment!

– Brianne K. Rowell, Administrator, Lake County Engineer


Mark Warren, MD, MPH

“Working with Mike was key to multiple changes we made in our organization.  We were able to improve communication, clarify roles and learn how to prioritize our goals.  On a personal level, I developed multiple skills to maximize my ability to support the staff and help them find their own talents for improving the organization and job satisfaction.  Ultimately, with Mike’s guidance, we became a much better and more effective management team.”

Mark Warren, MD, MPH, Chief Medical Officer, The Emily Program

Raland Hatchett

Mike’s workshops on relationship building skills were terrific, and helped us achieve our challenging second year awarded transaction goal. The personalized skill practice exercises were challenging, but really paid off for my staff, and most importantly, our clients.  A great investment of time and resources!

Raland Hatchett, Executive Director, Minority Business Development Center, Cleveland, Ohio

Chris Louria

creativechange.biz assessed our developmental needs, created a talent strategy and implemented an effective training program on core leadership competencies that improved performance of our District Sales Managers. This reduced costly turnover, increased market share and grew our talent pool of competent team leaders ready for career advancement.

– Chris Louria, President, Sysco Pittsburg, LLC

Martin Johannessen

I really think our meetings are very helpful. It is great to get away from the daily business madness and take a step back and reflect on what is really happening. I think it helps keep me on a straighter course when we talk about everything that competes for my attention. Thanks!

– Martin Johannessen, Architect and President, Harmoni Designs

John Viera

Lisa’s coaching was invaluable for my entire leadership team, helping us identify barriers and key performance issues. She asked tough questions and always offered insightful input delivered in a patient and understanding manner. I continue to use her techniques today.
– John Viera, Global Director of Sustainability, Ford Motor Company

Carol Rivchun

The sessions Mike led were outstanding. He helped us strengthen our written and oral communication, particularly when handling tough situations, like evaluation sessions. We are still using the key principles and discussion guidelines that he provided to us. They are possibly our most valuable management tools.

– Carol Rivchun, President, Youth Opportunities Unlimited